Welcome to (hereinafter referred to as “this website”). By using this website, you agree to abide by the following terms and conditions. Please read carefully.

  1. General Terms
    These terms apply to all users accessing this website and all purchases made through this website. This website reserves the right to modify these terms at any time; modifications will be effective immediately upon posting on this page.
  2. Product Information
    We strive to provide accurate and clear information about our wooden comb products, including materials, dimensions, functions, and prices.
    However, as wood is a natural material, slight variations in texture or color may occur, which is normal and does not constitute a quality issue.
  3. Pricing and Payment
    All prices on the website are displayed in Mexican Pesos (MXN) and are subject to change without notice.
    We accept the following payment methods:
    Credit/Debit Card
    Cash on Delivery, etc.
    Your payment information will be processed through a secure platform, and we will not store complete payment data.
  4. Orders and Confirmation
    After submitting your order, you will receive an order confirmation email. The order will only be considered valid after the system verifies payment and confirms inventory.
    In case of insufficient stock or system errors, we reserve the right to cancel the order and will notify you promptly.
  5. Shipping Policy
    We offer nationwide shipping within Mexico.
    Shipping time is usually 7 business days, but may vary depending on regional differences, weather, logistics, and other factors.
    Once shipped, we will provide a tracking number for your reference.
  6. Return and Exchange Policy
    If the product you received is defective, damaged, or does not match the description, please contact us within 14 days of receipt to process a return or exchange.
    Return conditions:
    The product must be in its original condition.
    The order number or proof of purchase is required.
    Return or exchange requests due to personal preferences (such as color differences, natural variations in wood grain) may not be accepted.
  7. User Responsibilities
    By using this website, you agree to:
    Not engage in any illegal or malicious activities.
    Not attempt to compromise the website’s security system.
    Not copy or steal website content, images, text, or trademarks.
    We reserve the right to terminate services if you violate the above terms.
  8. Intellectual Property
    All images, text, logos, designs, and content on this website are the property of this website. Unauthorized copying, distribution, modification, or commercial use is prohibited.
  9. Limitation of Liability
    We strive to ensure the proper functioning of the website, but we do not guarantee that the website will be free from interruptions, errors, or technical problems. We are not liable for any losses caused by force majeure, network failures, logistical delays, etc.
  10. Privacy Protection
    Your information will be processed and protected in accordance with our Privacy Policy. You can view the complete privacy statement at the bottom of the website.
  11. Governing Law and Dispute Resolution
    These terms are governed by the laws of Mexico. Any disputes shall first be resolved through communication; if no agreement can be reached, the matter will be submitted to the relevant judicial authorities in Mexico.